These Terms of Service (“Terms”) govern your use of surroundyou.me and any purchase you make through it. By using the site or placing an order, you agree to these Terms.
Who we are
SurroundYou Design LLC is an interior design studio based in Saratoga, California, USA. You can reach us at Info@SurroundYou.me or (408) 207-2880.
Using our website
- You agree to use the site lawfully, and not to interfere with it or attempt to reach parts you are not authorised to use.
- The content on the site (text, images, artwork and designs) belongs to us or our licensors and may not be copied or reused without permission.
Our shop
- Artwork and products are made to order. Colours can vary slightly between your screen and the printed result.
- Prices are in US dollars and may change without notice. Sales tax is added where required.
- We may refuse or cancel an order, for example if an item is unavailable or a payment cannot be verified. If we cancel, we refund you in full.
Payment
- Payments are handled by our payment provider (WooPayments). We never see or store your full card details.
- Your order is confirmed once payment is authorised.
Shipping and delivery
- Artwork orders are printed and shipped by our fulfilment partner (Printful).
- Delivery times are estimates and are not guaranteed. Risk in the goods passes to you on delivery.
Returns and refunds
- Because artwork is printed to order, we cannot accept returns for change of mind.
- If an item arrives damaged, faulty or not as described, contact us within 14 days of delivery with a photo and we will replace it or refund you.
Design services
Our interior design services are governed by a separate written agreement or proposal. These Terms cover the website and the shop only.
Intellectual property
All designs, drawings, renderings and artwork we create remain our intellectual property unless we agree otherwise in writing.
Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential losses. Nothing in these Terms limits any rights you have under law that cannot be excluded.
Governing law
These Terms are governed by the laws of the State of California, USA.
Changes
We may update these Terms from time to time. The effective date below shows the last revision, and continued use of the site means you accept the updated Terms.
Contact
SurroundYou Design LLC
Email: Info@SurroundYou.me
Phone: (408) 207-2880
Effective date: 21 October 2026